Frequently Asked Questions

SnapShopHub offers a wide range of medical and wellness devices including ultrasound therapy machines, TENS units, infrared therapy devices, and other physiotherapy equipment designed for home and clinical use.

Simply browse our product catalogue, add your desired items to the cart, and proceed to checkout. We accept major credit/debit cards, UPI, and net banking. You will receive an order confirmation email once your purchase is complete.

We offer standard and express shipping across India. Orders are typically dispatched within 1–2 business days. Delivery times vary by location — usually 3–7 business days for standard shipping. Visit our Shipping Policy page for full details.

Yes, we have a hassle-free return policy. If you are not satisfied with your purchase, you can initiate a return within 7 days of delivery. The product must be unused and in its original packaging. Please contact our support team to begin the process.

You can activate your warranty by filling out the form on our Activate Warranty page. Once submitted, our team will review your details and confirm your warranty coverage within 2–3 business days.

Yes, all our products are designed for safe home use and come with detailed instruction manuals. However, we recommend consulting a healthcare professional before using any medical device, especially if you have a pre-existing condition.

Once your order is shipped, you will receive a tracking number via email and SMS. You can use this number on the courier partner’s website to track your delivery in real time.

Absolutely! Our support team is available Monday to Saturday, 10 AM – 6 PM IST. You can reach us via the Contact page, email, or phone. We typically respond within 24 hours.